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About us

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How It All Began

The Simple Life Hospitality is a family run business that was founded on the principles of simple living and life enrichment through creating memories with family and friends. The founder, Wendy Schultz, recognized that her life was pretty great on the outside with a beautiful family, high paying job, and lots of friends. She also recognized that she was stressed out, burned out and working very long hours. She was determined to find another way of living. In 2013, The Simple Life Décor was born—a retail store featuring vacation home furniture and décor, as well as design and remodeling services for vacation properties and hotels.

Wendy and her family also enjoyed traveling. They saw the need for superior service for vacationers and had the dream of managing a network of vacation properties with the highest level of customer service. Through friendships built with store customers and vacation property owners, the word spread about the Schultz’s approach to vacation property management—there was the same high level of customer service that made the shop successful.

The Simple Life Hospitality was born when The Simple Life Décor retail store formally closed in 2017 in order to concentrate on expanding the network of properties owned by the Schultz’s as well as the network of properties managed.

The goal of The Simple Life Hospitality is to offer a superior experience to guests and property owners alike.

OUR APPROACH

Be Our Guest

We create a rapport with you, our guest. We treat you as a house guest and want you to have the best vacation experience. We communicate with you before, during (as needed) and after your stay to ensure that everything runs smoothly.

We know you want to book directly online and make reservations with credit cards, rather than book over the phone and write checks. We also understand you want to check in to your vacation property at a time that is convenient to your travel schedule. We offer flexibility during the entire reservation process—from booking immediately online, flexible payment options, and check in at the property. We also offer 24/7 customer service, if anything comes up during your vacation, we will be there to assist you.

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INFORMATION
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PAYMENT TERMS:

50% of the reservation total is due at the time of booking. The balance is due 30 days prior to your arrival. You agree that we may charge the credit card on file 30 days before arrival, unless other arrangements have been made.

CANCELLATIONS:

Cancellations will only be refunded if canceled 30 days or more prior to check-in. Any cancellations within 30 days receive a 50% refund, no refund if cancelled within 14 days. There are no refunds for early departures, reduction of nights rented or delayed arrivals due to inclement weather or any other factor.

REFUNDABLE DAMAGE DEPOSIT/DAMAGE PROTECTION INSURANCE:

A refundable damage deposit is required, to protect the owner’s home from unintentional damage. Assuming no damage to the property, your damage deposit will be refunded within 7 business days of check-out. Alternatively, you have the option to purchase our non-refundable damage insurance, which provides you with protection against accidental and unintentional damage to your rental home during your stay. This protection provides a larger amount of coverage in the event of a claim, with a lower out of pocket expense to you.

PRIVACY

We adhere to rigorous security and privacy standards that help prevent fraud and harassment. Owners and travelers transact securely on our website. Disclosure of any monitoring devices at a home is required, and invasion of privacy is not tolerated.

TERMS AND CONDITIONS

Terms and Conditions for Renting a Property from The Simple Life Hospitality

RENTERS: The Simple Life Hospitality rents to families, couples and individuals. The primary tenant must be at least 25 (twenty-five) years of age. We do not rent to high school and college students or groups. Renters making reservations must use the property during the entire period of the reservation. Also, renters agree to limit number of people to the maximum stated occupancy level for the property. Any violation of this provision will result in immediate eviction from the Property and forfeiture of all sums paid hereunder.

CHECK IN/CHECK OUT: The Property will be ready for occupancy at 4:00 PM local time on the arrival date and must be vacated by 10:00 AM local time on the departure date (11:00 AM for a Landmark Condo). Prior to checkout, renters are required to fulfill all posted checkout procedures, which may include running dishwasher, removing linens, and/or taking out all trash.

REFUNDABLE DAMAGE DEPOSIT: A payment totaling 50% of reservation total is due upon booking, with balance due 30 days prior to stay, this also includes a damage deposit which is due along with acceptance of rental agreement.

OPTIONAL TRAVEL INSURANCE: You have the option of protecting your vacation investment through the purchase of travel insurance. Although this insurance is optional, it is recommended. It provides protection should you be forced to cancel, interrupt, or delay your trip due to evacuation, serious illness, or a death of a family member.

LINENS AND TOWELS: Linen and towels are included in the rental fee and are to be used only within the property rented.

PET POLICY: No pets are allowed in the property at any time. If it is brought to our attention that you have a pet in a pet-free property, you will be required to vacate the property without refund or rate adjustment. If we determine (after you have checked out), that a pet was in a pet-free accommodation, you will incur a $500 fine.

NON-SMOKING UNIT: Smoking is strictly prohibited on the property, including grounds. A $250 deodorizing fee will be charged if any evidence of smoking in the property is found.

PARKING: Parking is available to renters at no charge and limited to the number of spots as indicated by the specific property.

CHANGE IN PROPERTY RENTED
: In rare situations, we may be forced to move a renter to a comparable property. Renters will be notified at the earliest date that the property reserved will not be available and given options to change to another property. If unacceptable to the renter, they will be refunded rental fees paid or given an opportunity to change rental dates.

TAXES AND FEES: Included are accommodation taxes on the rental amount as mandated by local and state authorities, and fees for processing / accidental damages totaling $750 or less, if reported immediately. In event tax rates change, renter will be charged at the new tax rates.

RENTAL AGREEMENT: Rental agreement shall not be assigned or sublet.

ACCOMMODATIONS: Renters are not allowed to move or remove furnishings. The Simple Life Hospitality is not responsible to replace or provide additional furnishings or appliances, which are not in the property on check-in. We will make every effort to correct outages of A/C systems, washer and dryers, kitchen appliances, and furnishings to working order upon notice by renter.

TAMPERING: Renters are not allowed to tamper with any safety device, such as smoke detector, carbon monoxide etc. Damages incurred does not release the renter from 1) intentional, willful, reckless, or malicious acts, smoking inside condos, 2) theft, 3) gross negligence, 4) intentional misuse of any device, appliance, AC system, furniture and furnishings in the unit, and 5) damage caused by renters and guests while under the influence of alcohol and/or drugs.

ERRORS AND OMMISSIONS: The Simple Life Hospitality is not responsible for errors and omissions. We reserve the right to correct such errors.

MAINTENANCE ISSUES: The property is regularly inspected to ensure all maintenance issues are addressed prior to check-in; however, in the event any mechanical, appliance, or any other type of maintenance, is required, we will attempt to resolve your issues in a timely manner and ensure your stay is a pleasant one. If you do not contact us at the time you notice the issue, you are in full agreement that the said issues are immaterial and acceptable. Furthermore, the lack of contact indicates full agreement to forfeit compensation for the inconvenience. If you feel that the issues are severe, please contact the front desk directly for a Landmark Property. For all other properties, call 888-812-0860 as soon as possible, so we can resolve or compensate according to our standard compensation schedule.

TRIP INTERRUPTION: We cannot issue refunds due to canceled or shortened stays because of inclement weather, environmental damage, evacuation, acts of terrorism, etc.

UTILITIES/INTERNET SERVICE: We make every effort to ensure that all utilities, including cable TV and internet access, are functioning prior to your arrival; however, cannot guarantee the performance or reliability of services provided by third parties. No compensation will be paid nor refunds given for temporary utility outages. Guests should report all outages immediately. All efforts will be made to have utilities restored as soon as possible. Tenant is responsible for any purchases/upgrades made to cable/satellite or other services during their stay.

RIGHT TO ENTER: The Simple Life Hospitality has the right to enter any property, at any time, for any reason to inspect or investigate disturbances, confirm occupancy, and/or make repairs or make any improvements to the property that the property owner deems necessary. Guest will be given advance notice of entry, as early as reasonably possible.

SLEEPING CAPACITY/DISTURBANCES: Tenant and all other occupants will be required to vacate the Property and forfeit the rental fee and security deposit for any of the following: Occupancy exceeding the stated sleeping capacity (without permission), using the property for any illegal activity, causing damage to the Property rented or to any of the neighboring properties, any other acts which interferes with neighbors right to quiet enjoyment of their property and violating a municipal noise ordinance.

PERSONAL INJURY INDEMNIFICATION: Renter agrees to release and indemnify The Simple Life Hospitality, Homeowners Association, and property owner from and against all liability for personal injury to the person of the renter and their guests while occupying or on the property resulting from any cause whatsoever.

LOST OR LEFT BEHIND ITEMS: The Simple Life Hospitality is not responsible for personal belongings and items left in property during occupancy and after checkout. Any belongings and items found will be mailed to renters at their expense.

POOL SERVICES: All pools are professionally maintained by the homeowners personal pool service or Homeowners association (a third party). Homes with pools equipped with heaters can be utilized for a fee (fee listed on individual property profile page). Pool heaters only heat when the exterior temperature is above 60-degrees. If ordered in advance, our technicians will turn the heater on prior to your arrival.

REFUSE TO RENT/EVICITION: The Simple Life Hospitality reserves the right to refuse rentals, and/or refund deposits and payments at company’s discretion. Also, renter agrees to comply with terms and conditions as set forth above in Items, and failure to do so, agrees to vacate the premises immediately on request and eviction by The Simple Life Hospitality.

CHECK OUT PROCEDURES: On day of check out, renter is responsible for following all posted checkout procedures. Security deposit will be partially or fully forfeited if check out procedures are not followed.

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